30 July 2010
I recently started blogging with WordPress at darylmcmullen.com. So here are the important things you should know:
- Content: I moved all WDC content from WebDrivenChurch.com to the new blog. In essence I'm starting over without the "brand." However, I wanted the old stuff to still be searchable if need be. I'm letting this blog continue to exist mainly because there is content (images) that the new site will still access rather than me going post by post and updating each image. Thank you Blogger for being free!
- Your Subscription: There is a good chance you'll need to subscribe again if you want to continue to follow my blog. Simply hit the RSS button on either blog and you'll be subscribed to darylmcmullen.com. Here is the feed URL if that makes it easier: http://feeds.feedburner.com/darylmcmullen
- Thanks: Thank you for going on this journey with me - hopefully you will continue to find it helpful and engaging.
21 July 2010
I was in my bosses office today (that would be Kem Meyer) for an impromptu meeting when I came to the stunning realization that the planets were in alignment and everything felt right in the universe.
- The chair: The stuff you need to come and go: purse, backpack and most likely coat during the winter - all ready to grab on the way out.
- Resource Rack: Slightly out of the way - yet handy in case you need a quick quote for a blog post or you're bored and want to do some heavy research.
- Long-Term Organization: Color coded calendars for each summer month - detailing what projects will launch at what time. Wooden basket below holds things that are important but NOT urgent.
- Reality Check: A drawing of mom by one of the kiddos - keeps you humble and connected to your family. "Keep first things first." Right?
- AND Conference: Our biggest WiredChurches.com event of the year. It is placed higher than most things since it is not urgent, but yet not out of reach either. Conference is in November 2010.
- Inspiration: On the wall are scriptures, quotes, quips and sayings to help her maintain focus, productivity, boundaries, etc.
- The Work Station: Laptop for portability. Extra monitor for meetings and increased productivity. Binder/notepad on the left (partially hidden) with the bulk of notes, handouts and outlines for ongoing projects.
- Short-Term Organization: The outline for the day - including the items that Trump all others, items to be completed Today and items that are On Deck.
- Beverage: One has to remain hydrated when getting so much done.
- Most Recent Project: As you knock out pieces of larger projects, it helps to set them on the desk just to your right in plain view. This helps reinforce the fact that you are checking things off the list and being productive. The stapler is just there because she forgot to put it back in it's designated spot.
- Keys: Always keep your keys in plain view - this way they're easy to grab when leaving and you won't have to search for them in the case of a fire, tornado or when warned that there is a mad man in the building screaming "Less Clutter. Less Noise!"
17 July 2010
- The sweet tooth
- Afternoon coffee runs
- Drinking leftover (reheated) coffee in the mornings
- All her track/tennis/running outfits that matched from head to toe
- Weekends at the lake - pulling us behind the boat
- Refusing to wear a "real" life jacket
- Riding the original wake/surf board
- Never standing still
- Family gatherings she coordinated
12 July 2010
09 July 2010
Sorry this took so long. I've had the new phone for over a month now and have had friends email me asking for the review. But with everything going on and the Fourth of July weekend, I'm just now in a good place to let it rip. So here it goes...
- 4G: I don't live in an area that has 4G so I have no idea what it can do. Looking forward to a trip to Chicago so I can test it out though...
- Wireless Hotspot: In a 4G zone the Evo can provide Internet access to up to 8 devices. Again - not in a 4G area and don't want to pay the price to access this functionality.
06 July 2010
I took the initiative to create the Internet...
- Tim Berners-Lee: Created the World Wide Web (not the Internet). The use of web servers and HTML in the first browser. Currently works with the World Wide Web Consortium (W3C) to oversee web standards and future of the web.
- Rasmus Lerdorf, Andi Gutmans and Zeev Suraski: The development of PHP - the open source programming language that allows for dynamic web content.
23 June 2010
- Technology is only considered "advanced" by human standards. We come up with new things and we think that we're so intelligent. When in fact, God is the Creator of the universe and doesn't need a smart phone to stay connected.
- Technology is NOT a bad thing. Some may say because of my first point, there is no need to advance technology. But I suggest technology is from God. When you break it down, God created us, and we're attempting to create things. In essence, God gave us the ability to create advances in technology - suggesting He knew all along we'd wind up where we are. It's up to us whether we use the things we create for good or evil.
- Someday I'll be out of a job. Think about it like this: When we arrive in Heaven, all of our technological advancements will remain on Earth. God doesn't need our technology and we won't either.
- God has His own "technology." We don't begin to understand what is possible with God. For all we know our bodies will be capable of flight, we'll be able to communicate via thought transfer in the collective conscious or maybe we'll be able to transport ourselves to a place by simply picturing that place in our mind. Whatever the case - we're in for a real eye opener when we leave this Earth.
14 June 2010
Actually, I was hoping you had Blue Mountain Coffee from the Blue Mountains of Jamaica.
05 June 2010
- Don't die by the process: I was originally told it would take a full billing cycle for the changes to be made - because this was the process in the "system." However, with it being a Sprint mistake - there should be an immediate fix that can happen outside that system. A supervisor or department head should have the power to go into a customers account and change whatever they want to change in order to fix problems that arise. It appears to be possible - but the journey to find this person and get them to make the change is much more difficult than it should be.
- Don't complicate the calling center: A calling center needs to work together as a team. Don't have multiple departments in multiple locations - each not understanding what the other does. I told my story at least 6 times throughout this process.
- Hire intelligent employees and train them well: Your front line employees need to be awesome trouble-shooters. In my case, the minute they understood the problem they should have been able to transfer the call to the department and person capable of clicking one button to fix the problem. In my case I had numerous front-line employees tell me nothing could be done - only to find out later that things could be done if you had the right person in the right department.
- Maintain a smooth-running business plan: A business needs a well designed business model with strict guidelines as to how their product, retail stores and corporate call centers network and interact. In this case the call center told me I had to go to the retail store to have the over-ride done on my account. In the store they said they didn't have the ability to do over-rides and that I would have to go through the corporate call center. All the while leaving me feeling lost and incapable of moving forward. Make sure you have things like this planned for and that there is a simple and documented process so that things like this can be quickly fixed.
04 June 2010
Each team member starts with a few regular tasks and has the margin to go above and beyond in their sphere of influence. But over time - we keep adding tasks until that is all the team member does - no more above and beyond. They simply become a clock puncher...getting their stuff done and going home.
- Stop: There are things we have done for years that just don't need to be done anymore. Identify and cut.
- Combine: There are countless tasks that live independently of each other - but what if they could be combined? Identify and combine.
- Move: There are thing we do that take HUGE amounts of time and energy. But it is only because of the process. If there were a simpler way to do it wouldn't that be better? Identify and move.
- Grow: There are things we are doing that are "old school." We simply haven't grown into the technology that is available in that area. Identify and grow.
- Simplify: And in all things ask if there is a more simple way of presenting the content. Are our websites still too bloated? Have we let our media players get too full? Etc. Identify and simplify.
25 May 2010
19 May 2010
18 May 2010
Search Engine Optimization is the buzzword of the day. And while there are valid expressions of SEO in good web design - there is also the possibility of going too far and becoming something of a jerk in the web world.
- Stuffing your titles with keywords
- Littering your body text with keywords
- Not using your real name on comments
- Excessive interlinking of words and phrases
- Sending link exchange request emails
13 May 2010
Advances in web design and web strategy are often limited by the modern browser's ability to accurately render what we've created. Of course that's why we use hacks and a little elbow grease to make sure our sites look relatively the same in all of them.
06 May 2010
Those of you that have read this blog before probably know that I obsessed over the Palm Pre for close to 6 months before its arrival. I stood in line to get it and have now had it for close to a year. So here is my final review of the Palm Pre on the Sprint Network:
- Sprint plans: Awesome
- Sprint coverage: Awesome
- Sprint customer service: Used to be the worst but is getting much better
- Palm Pre hardware: Not great at all. Plastic that cracks easily, hard to protect, slider is easily damaged, battery is easily jarred which restarts the phone, screen is highly finger-print sensitive, on/off button sticks on my phone, have to use Palm certified recharging products or recharging won't start immediately.
- Palm WebOS: Great idea. The future is: Cloud Computing and Software as a Service (SaaS). Hopefully HP will squeeze every ounce of usefulness out of this genuinely innovative concept and make it useful on a variety of platforms (like a tablet perhaps?)
- Palm WebOS functionally: My Pre has never felt fast. There has always been a lag in the responsiveness of the tough screen and the ease with which programs will start and run well. Games take relatively long to load and I've had a few that won't start due to their size. I routinely see the "Too many cards open" warning which basically means a restart.
- Palm Follow-through: Very poor. When I bought the phone it came with the promise of any number of things like flash compatibility, video recording, mobile document creation, etc. We just received video recording in the last OS update but the other two are still MIA.
- Palm Touchstone: Awesome idea and works well. I'm assuming this will be a feature accessory for many new phones in the future.
- Connection troubles: I've noticed that the Pre has a problem figuring out whether or not to use the Sprint Network or the Wi-fi at times. If the Wi-fi is available but hasn't been authenticated (like at a hotel or restaurant) certain Apps (like Tweed) stop working. You have to either authenticate or turn off the Wi-fi in order to refresh Twitter. Seems like the phone should know that and force the App to use the Sprint Network.
- Over the Air (OTA) OS Updates: Awesome - works well - can't complain.
- OTA OS Updates (actual content): Nothing to write home about. Palm has the perfect scenario - the ability to fix bugs immediately and push it to every Pre out there. But instead they wait months to roll out updates that on my Pre seem to do nothing. Small tweaks and slightly different functionality, but nothing major. AND! Half the time I have problems after the updates! Decreased battery life, camera takes 3x longer to take the picture and locks up the phone after the shot, Google Maps takes a lot longer to open and rarely works correctly now, etc.