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04 March 2006

Culture of Excellence

One of the best things about doing ministry with the technology and communications team at Granger Community Church is being able to work with top notch professionals. Not just because they are good at what they do, but because they go the extra mile to ensure what they are doing meets a "higher" standard of quality.

I guess you could call it a "culture of excellence." It's an understanding that something should only be done if it's going to be done well. And I've seen it over and over again. We will come up with an idea, develop it, possibly even test it out a bit but then trash it if quality isn't there or if there isn't a support team in place to back it up and ensure longevity.

For years I have worked in the field of mental health and unfortunately strategic planning is often the last thing tried. In fact, what usually happens is the old "knee-jerk" reaction where you experience a problem and quickly slap a bandaid on it. However, this bandaid quickly falls off and the problem is still there. "Plans" are often initiated just to show that something was done to address the problem - regardless if it is a good solution or not.

But with this team, it seems like everything is well thought out. You weigh the pros and cons long before making something policy.

A good example of this is our web strategy which consists of the following:

  • Overall site design (what we call "heavy lifting") will be outsourced. Aspire!One designed our websites, the content management systems behind the scenes and will complete any full-scale site improvements or large upgrade projects.
  • Staff at GCC keep the site running smoothly by adding and removing content on a regular basis.
  • Volunteers add value to the team by helping out with maintenance, developing graphics, adding flash content, doing simple layout/scripting projects, etc.

It's an awesome strategy that has worked well since I've been involved at the church.

I can't wait to see what the next 5 years brings!